Terms & Conditions

1. General

Otto websites ("Websites"), mobile applications ("Apps"), and related services (collectively referred to as the "Service") are operated by Otto ("Otto," "we," "our," or "us"). Access to and use of the Service are governed by these Terms of Use ("Terms"). By accessing or using any part of the Service, you confirm that you have read, understood, and agree to be bound by these Terms, including any future modifications.

We may amend or update these Terms at any time. Any changes will be posted within the Service with the revised date displayed above. Revisions take effect on the earlier of (i) the date we specify in the update notice, or (ii) your continued access or use of the Service after the changes. If you do not agree with the updated Terms, you must stop using the Service.

PLEASE NOTE: THESE TERMS CONTAIN A MANDATORY ARBITRATION CLAUSE THAT REQUIRES DISPUTES TO BE RESOLVED THROUGH INDIVIDUAL ARBITRATION RATHER THAN JURY TRIALS OR CLASS ACTIONS. SEE SECTION 21 BELOW.

2. Description of the Service

The Service provides language learning tools that allow users to access news articles, translations, AI-adapted texts, and other materials tailored to language proficiency levels. The Service also creates and provides original educational content. Artificial intelligence technologies are used to write, modify, adapt, and reformat content for learning purposes. We may update, change, suspend, or discontinue any part of the Service at our discretion, temporarily or permanently, without notice or liability.

3. Acceptable Use

You are responsible for your use of the Service and any actions under your account. You agree that you will:

• Use the Service only for lawful purposes and in accordance with these Terms.
• Not upload, post, transmit, or share content that is illegal, harmful, offensive, defamatory, harassing, or otherwise objectionable.
• Not attempt to reverse-engineer, decompile, interfere with, or compromise the functionality or security of the Service.
• Not access or attempt to access other users' data or accounts without authorization.
• Comply with all applicable laws and regulations when using the Service.

We may suspend or terminate your access if you violate these Terms or misuse the Service.

4. Additional Terms

Certain features or services may be subject to additional terms ("Additional Terms"). By using such features, you agree to any applicable Additional Terms. If there is a conflict between these Terms and any Additional Terms, the Additional Terms will govern only for that specific feature or service.

5. Registration and Accounts

To use some features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information;
• Keep your credentials secure and confidential;
• Update your information promptly to maintain accuracy;
• Accept responsibility for all activities conducted under your account.

We reserve the right to refuse, suspend, or terminate accounts at our discretion.

6. User Representations and Warranties

You represent and warrant that:

• You have the legal right and authority to enter into these Terms;
• Your use of the Service complies with these Terms and all applicable laws;
• Any content you submit does not infringe third-party rights;
• You are not located in a jurisdiction subject to comprehensive U.S., U.K., or E.U. sanctions or trade restrictions, and you are not listed on any government restricted party list.

7. User Content

By submitting any ratings, reviews, text, translations, photographs, audio clips, or other materials ("User Content") to the Service, you grant Otto a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, adapt, modify, publish, translate, distribute, publicly perform, display, and create derivative works from the User Content in any media. This license survives even if you delete your account.

You represent that you own or have secured all necessary rights to the User Content you submit. You agree not to submit content that:

• Is unlawful, defamatory, obscene, harassing, or otherwise inappropriate;
• Infringes the rights of others, including intellectual property, privacy, or publicity rights;
• Violates any applicable law or regulation; or
• In Otto's sole discretion, is harmful, misleading, or otherwise objectionable.

We reserve the right to remove, edit, or disable any User Content that violates these Terms.

8. AI-Generated and Adapted Content

The Service uses artificial intelligence to generate, translate, or modify content. While we aim for accuracy and quality, AI-generated material may contain errors or inaccuracies. You agree that:

• AI-generated content may not always reflect original meanings accurately.
• You use AI-generated material at your own risk and should independently verify important information.
• Otto disclaims any responsibility for errors, omissions, or interpretations in AI-generated content.

9. License to Use the Apps

Subject to these Terms, Otto grants you a limited, non-transferable, non-exclusive license to download and use the Apps on your personal devices. You may not:

• Copy, modify, or distribute the Apps;
• Reverse-engineer, decompile, or attempt to derive source code;
• Use the Apps in violation of third-party terms or applicable laws.

10. In-App Purchases and Subscriptions

All purchases, including subscriptions and virtual tokens, are processed exclusively through the Apple App Store or Google Play Store using their in-app purchase systems. By making a purchase, you agree to the applicable store's terms and conditions. Otto does not process or store payment card information directly.

Subscriptions automatically renew for equivalent periods unless cancelled at least 24 hours before the end of the current period. You can cancel or manage your subscription through your Apple or Google account settings. Deleting the app does not cancel your subscription. Prices may vary by region and include applicable taxes as determined by the respective store.

11. Virtual Tokens and Features

• The Service may include virtual items such as tokens that can be earned through normal app use or purchased through the app stores. Tokens have no cash value, are not legal tender, and cannot be exchanged for money or transferred outside the app.
• Free users can earn tokens up to a monthly limit. Paid subscribers may earn tokens without a cap. The amount of tokens available, their uses, and their expiration rules may be modified at any time.
• Tokens are for use only within the app, including participation in features such as prize draws or other in-app activities. Otto may modify, restrict, or discontinue token functionality at its discretion without liability.

11A. Prize Draws

From time to time, Otto may offer users the opportunity to participate in free-entry prize draws using tokens. Each prize draw is subject to its own separate Prize Draw Terms and Conditions, which are displayed within the app before entry and available on the Settings page. Participation in any prize draw constitutes acceptance of those specific terms. No purchase is necessary to enter or win where prohibited by law.

12. Refunds

All payment transactions and refund requests are handled by Apple or Google, depending on where the purchase was made. Refund requests must be submitted directly to the relevant app store in accordance with its refund policy. Otto cannot issue or manage refunds directly.

13. Affiliate Links and Advertising

The Service may include affiliate links to third-party merchants or services. Otto may earn a commission if you make a purchase through such links. Affiliate tracking that relies on identifiers or cookies will only operate if you consent through in-app settings or device permissions. Without consent, affiliate links will function only in non-tracking forms, such as promo codes or aggregate reporting.

We may also display advertisements in the Service. Personalized advertisements are opt-in only. You can enable or disable personalized ads and affiliate tracking in your settings at any time. Third-party merchants and advertisers are responsible for their own products, services, and privacy practices.

14. Third-Party Content and Services

The Service may display or adapt third-party materials, including news articles and other educational content. Otto modifies and translates certain third-party content for learning purposes. Otto does not own or endorse any third-party content and is not responsible for its accuracy or completeness. You access third-party content at your own risk.

15. Indemnification

You agree to indemnify and hold harmless Otto, its affiliates, directors, employees, and contractors from any claims, damages, liabilities, or expenses (including reasonable legal fees) arising from:

• Your use of the Service;
• Your violation of these Terms;
• Your infringement of any third-party rights.

16. No Warranties

The Service and all related content are provided "as is" and "as available," without warranties of any kind. Otto does not guarantee uninterrupted access, error-free operation, or that content will meet your expectations. To the fullest extent permitted by law, Otto disclaims all express, implied, and statutory warranties, including those of merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow exclusions of implied warranties; in those cases, the exclusions apply to the fullest extent allowed by law.

17. Limitation of Liability

To the maximum extent permitted by law, Otto will not be liable for indirect, incidental, consequential, or punitive damages arising from your use or inability to use the Service, including loss of profits, data, or goodwill. Otto's total cumulative liability for all claims relating to the Service shall not exceed the total amount you paid to Otto for the Service in the twelve months preceding the claim.

18. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct harmful to the Service or other users. You may also terminate your account at any time. Sections regarding intellectual property, disclaimers, limitation of liability, and governing law will survive termination.

19. Intellectual Property and Ownership

All Service content, including text, graphics, translations, software, AI-generated materials, and other elements of the Service ("Service Content"), is owned by Otto or its licensors. You may not reproduce, distribute, modify, or create derivative works from the Service Content without our written consent. All rights not expressly granted are reserved.

20. Trademarks

Otto's name, logos, and brand elements are protected by trademark and other laws. You may not use Otto's trademarks or branding without our prior written permission.

21. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales, excluding conflict-of-law rules. You and Otto agree that any dispute or claim relating to these Terms or the Service shall be resolved through binding individual arbitration under the rules of the London Court of International Arbitration (LCIA). The arbitration will take place in London, United Kingdom, in the English language. The arbitrator's decision will be final and binding. Class actions, collective arbitration, or joinder of claims are not permitted. Each party will bear its own arbitration costs, except as required by applicable law. Claims that qualify for small claims court may proceed in that forum instead of arbitration.

22. Copyright and Legal Notices

If you believe content within the Service infringes your copyright, please contact us at privacy@otto-app.com with a detailed description of the alleged infringement and supporting documentation. We will review and, if necessary, remove infringing material in accordance with applicable laws.

23. Miscellaneous

• Entire agreement: These Terms constitute the entire agreement between you and Otto and supersede all prior understandings.
• Severability: If any provision is deemed invalid or unenforceable, the remaining provisions will remain in effect.
• Waiver: Failure to enforce any provision is not a waiver of that provision or any other right.
• Assignment: We may assign our rights or obligations under these Terms without restriction. You may not assign or transfer your rights without our consent.
• Headings: Section headings are for convenience only and have no legal effect.

24. Language

This agreement was originally written in English (UK). To the extent that any translated version conflicts with the English version, the English version controls.

25. Contact

For any questions about these Terms, please contact:

Otto

Email: privacy@otto-app.com

Address: Unit 9 Wilderbrook Way, Mullacott Ind Estate, EX34 8FN, United Kingdom.